PRIVACY
POLICY OF V.Y Domingo Jewellers
Personal information gathered about our users is transmitted using
state-of-the-art encryption technology.
In addition, as an extra precaution, if paying with a credit card,
we check to make sure that the shipping address for the ring is the same as the
address of the card holder.
To log out of any design/purchase session that you have logged in, make sure to
protect sensitive information while you are entering it.
Choose a “strong” password that you can remember without writing
down, but one that is hard for even people who know you to guess.
Please do not share your password with anybody.
Privacy
V.Y Domingo Jewellers promises to keep all your personal
information that you submit to us strictly confidential.
We collect personal information only when necessary for contact,
billing, shipping and personalizing the products you order.
Portions of your data may be shared with:
§ Our credit card companies and or banks for the purpose of
processing your payment.
§ Our manufacturers for the purpose of tracking your order.
§ Our courier companies for the purpose of shipping your product to
you.
Your name, address, e-mail and any other data collected will not
be sold to mailing-list firms or any other non related third parties
whatsoever.
V.Y Domingo Jewellers may occasionally share statistics about our customers
with important business partners, we do not disclose any identifying
information about individual customers. In particular, your name and email will
never be sold or distributed to any non-related party for whatever reason.
Pricing
The price of the ring and its options where applicable as shown in
the website is in US dollars.
The full price will come up in the checkout process of your
shopping cart. Each order will also be verified in person by our Customer
Service Department.
In some cases, they may find an issue where the price of your
order needs to be modified. You will have the option of canceling the order
with no cost penalties to you.
Sales Tax in USA and Canada:
Shipments to an address within the United States are not subject to any sales
taxes.
Customs and Duties for International Shipments.
Any shipments to countries outside of the United States may be subject to
additional customs and/or duties charges. These charges vary by Country.
These costs are not applied nor collected by the V.Y Domingo Jewellers
depending on your Country, these costs are maybe applied by and collected by
the courier company and/or a government agency.
V.Y Domingo Jewellers will attempt to provide as much information prior to
delivery as possible to you.
For example, all shipment to Canada may be subject (depending on how the
shipment is classified by Canada Customs) to:
§ GST or HST depending on where you live.
§ PST should not apply.
Payment Plans
V.Y Domingo Jewellers will try and accommodate almost any payment
method and schedule. We currently accept checks, money order, bank transfers
and credit cards (VISA, Master Card and American Express). Checks and money
orders need to be physically sent to one of our offices. Credit card and bank
transfers can be handled online, or over the phone. You have three options for
payment schedules.
1. Pay the full amount when the order is placed.
2. Make a Deposit when the order is placed
(minimum 50% of the total invoice amount). Then make a final payment for the
balance before shipping.
3. Go on a Payment Plan which means you can
spread out your payments anyway you want for as long as you want. There is no
additional cost to going on a Payment Plan. However, you ring will be started
after we have received 50% of your total order amount and it will be shipped
when the final payment is processed.
Money Back Satisfaction Guarantee
V.Y Domingo Jewellers are confident in the quality of the product
and service we provide you.
If, within 30 days of receiving your ring, you are not satisfied
for any reason, simply return the item and we will be happy to refund the
purchase price in full (not including shipping charges and/or custom mold
charges, if any). There are no “re-stocking fees” or hidden “admin fees”.
The products must not be worn and must be returned in it’s original packaging.
Security
Personal information gathered about our users is transmitted using
state-of-the-art encryption technology. Click on the VeriSign logo on top of
our pages to confirm encryption technology from VeriSign.
In addition, as an extra precaution, if paying with a credit card, we check to
make sure that the shipping address for the ring is the same as the address of
the card holder.
However, while we have done our part, we expect our customers to do theirs.
Specifically, remember to log out of any design/purchase session that you have
logged in. Make sure to protect sensitive information while you are entering
it. Choose a “good” password that you can remember without writing down, but
one that is hard for even people who know you to guess. Don’t share your
password with anybody. Don’t leave your workstation unattended while you are
logged in.
Privacy
V.Y Domingo Jewelers promises to keep all your personal
information that you submit to us strictly confidential. We collect personal
information only when necessary for contact, billing, shipping and
personalizing the products you order.
Portions of your data may be shared with:
§ Our credit card companies and or banks for the purpose of
processing your payment.
§ Our manufacturers for the purpose of tracking your order.
§ Our courier companies for the purpose of shipping your product to
you.
Your name, address, e-mail and any other data collected will not
be sold to mailing-list firms or any other non related third parties
whatsoever.
V.Y Domingo Jewellers may occasionally share statistics about our customers
with important business partners, we do not disclose any identifying
information about individual customers. In particular, your name and email will
never be sold or distributed to any non-related party for whatever reason.
Pricing
The price of the ring and its options where applicable is as shown
in the website are in US dollars. The full price will come up in the checkout
process of your shopping cart. Each order will also be verified in person by
our Customer Service Department. In very rare instances, they may find an issue
where the price of your order needs to be modified. In these cases, you will
have the option of canceling the order with no cost penalties to you.
Sales Tax in USA and Canada:
Shipments to an address within the United States are not subject to any sales
taxes.
Customs and Duties for International Shipments.
Any shipments to countries outside of the United States may be subject to
additional customs and/or duties charges. These charges vary by country and
circumstances. These costs are not applied nor collected by the V.Y Domingo
Jewellers. Depending on your country, these costs are maybe applied by and
collected by the courier company and/or a government agency.
V.Y Domingo Jewellers will attempt to provide as much information prior to
delivery as possible to you.
For example, all shipment to Canada may be subject (depending on how the
shipment is classified by Canada Customs) to:
§ GST or HST depending on where you live.
§ PST should not apply.
Payment Plans
V.Y Domingo Jewellers will try and accommodate almost any payment
method and schedule. We currently accept checks, money order, bank transfers
and credit cards (VISA, Master Card and American Express). Checks and money
orders need to be physically sent to one of our offices. Credit card and bank
transfers can be handled online, over the phone or via the fax.
You have three options for payment schedules.
1. Pay the full amount when the order is placed.
2. Make a Deposit when the order is placed
(minimum 50% of the total invoice amount). Then make a final payment for the
balance before shipping.
3. Go on a Payment Plan which means you can
spread out your payments anyway you want for as long as you want. There is no
additional cost to going on a Payment Plan. However, you ring will be started
after we have received 50% of your total order amount and it will be shipped
when the final payment is processed.
Money Back Satisfaction Guarantee
We recognize that you might be concerned about purchasing a ring
that you have not had a chance to try on. However, we are confident in quality
of the product and service you will receive that we offer an unconditional, no
questions asked money back guarantee:
If, within 30 days of receiving your ring, you are not satisfied for any
reason, simply return the item and we will be happy to refund the purchase
price in full (not including shipping charges and/or custom mold charges, if
any). There are no “re-stocking fees” or hidden “admin fees”.
The products must not be worn and must be returned in it’s original packaging.
Trademark/Copyright Issues
Please note that many names and logos of companies, schools,
organizations, etc. are trademarked and/or copyrighted such that they cannot be
used without permission from the owner of those names and logos. If we get a
request to make a ring that displays a name or logo that is trademarked and or
copyrighted, we will request that the consumer making the request obtain
written permission from the owner of the trademark/copyright to do so. The
consumer is also responsible to pay for any fees associated with the use of the
name and or logo.
Many names and logos of companies, schools, organizations, etc.
are trademarked and/or copyrighted such that they cannot be used without permission
from the owner of those names and logos.
If we get a request to make a ring that displays a name or logo
that is trademarked and or copyrighted, we will request that the consumer
making the request obtain written permission from the owner of the trademark/copyright
to do so.
The consumer must also be responsible to pay for any fees
associated with the use of the name and or logo.